2019 Finalists

We are pleased to announce the finalists for the IWFM Awards 2019.

The categories are grouped within the three themes of people, innovation and impact. The finalists across the categories have been confirmed as:


The individuals, teams and organisations who invest in their people, who lead, are cutting edge and drive improvements within workplace and/or facilities management.

Newcomer of the Year

  • Aimilia Marnerou, ENGIE
  • Maddie Hayes, Mace Macro
  • Jonathan Hill, ENGIE

Manager of the Year

  • Fiona Stewart, Student Living by Sodexo
  • Gaetano D’Altrui, CNCP soc. coop. Facility Management Rome, Italy
  • Eng. Vazeer Husain, Adeeb Group, UAE

Team of the Year

  • Lantei
  • Leading The Way: Churchill North East & Yorkshire
  • Engineering & Asset Management Facilities Team, Heathrow Airport
  • AstraZeneca Macclesfield Campus FM Team
  • The Performance and Digital Team, VINCI Facilities
  • 1Team, Vodafone and Mitie

Leader of the Year

Finalists are not publicly announced in this category; the winner will be announced at the ceremony.


Recognising innovative workplace and/or facilities management technology, systems, products and services, and the benefits they bring from cost-savings to enhanced interaction.

Innovation in People Development & Empowerment

  • Building Your Leadership Signature Development Programme, Bouygues Energies & Services UK
  • Empowering people through ENGAGE, Interserve and E.ON UK
  • EDGE, Heathrow Airport
  • Sodexo CARES, Sodexo

Innovation in Products and/or Processes

  • Superproof, Safegroup
  • The IMPACT Progamme, OCS Group UK
  • Property/Workplace Integrator, Sodexo
  • Evidencing compliance on site via the ‘Customer check in check out’ app, VINCI Facilities,

Innovation in Supplier Relationships

  • Property Team, Direct Line Group
  • Together Stronger Partnership, AstraZeneca and Sodexo
  • Heathrow Engineering & Asset Management – Supplier Relationships, (Joint submission by Heathrow, Mitie & ISS)

Innovation in Technology and Systems

  • My Day – Workplace Experience App, EY and ISS
  • Delivering world-class VIP visitor experiences, Gregory Blondeau
  • Waterless Urinal Technology, WhiffAway Group
  • Enterprise Control System, Sainsbury’s
  • Customer check in check out app, VINCI Facilities


Demonstrating the real tangible impact that excellent workplace and/or facilities management brings to business, the environment and society.

Impact on Customer Experience

  • FM Helpdesk Transformation, NHS Property Services
  • The customer experience partnership, ENGIE and Biffa
  • Customer Service Program, Emaar Asset Management
  • Savills RISE, Savills UK

Impact on Organisational Performance

  • EDGE, Heathrow Airport
  • UK Operations Team, Rolls-Royce and Mitie
  • Improving employee satisfaction and office design through the introduction of height-adjustable desks, Skyscanner Edinburgh
  • Transforming a national broadcaster in Scotland, Interserve and the BBC
  • Impact on Organisational Performance, Standard Chartered Bank, Mace Macro and Leesman

Impact on Society and Social Value

  • Sodexo Public Service Pledge, Sodexo
  • Creating Profit for a Purpose, Eric Wright Facilities Management
  • Junior Engineering Engagement Programme (J.E.E.P), ABM UK
  • Creating lasting legacies for communities through a best practise social value framework, VINCI Facilities

Impact on the Environment

  • Fuel switch: moving from coal to turmeric and chilli, GSH India and Kaleesuwari
  • ISO 50001, An Garda Síochána
  • Future proofing FM at Regent Street and St James’s, Demand Logic with JLL (RSMD) and BNP Paribas Real Estate
  • Project Ceres Plastic Reduction, EY with ISS