Innovation in Supplier Relationships Finalists

This Award is looking to showcase and recognise best possible practice in collaborative relationships that can evidence mutual benefits to all parties and can demonstrate significant benefits and impact on workplace and or the FM solution. Through two or more parties working together in an innovative way, that they believe could not have been achieved by any one party individually.

This Award seeks to identify and reward innovative approaches to client/supplier engagement and relationships (new and on-going) showcasing the effectiveness of truly collaborative business relationships and working practices between two or more organisations.

The Judges are looking for innovative and fresh approaches in client and supplier relationships that can clearly demonstrate a positive impact on either the FM service delivery and or the Workplace and that have had mutually beneficial impact on both the supplier and client organisations.

Relationships that focus on shared values and goals to create an arrangement that is mutually beneficial and underpins productivity and performance and is aligned to business goals objectives and outcomes are vital. The entry should be able to show enhanced competitiveness, performance and be clear on where and how value has been added through harnessing the value of the specific relationship.

Entries must relate to projects, services or initiatives that have been successfully implemented and for which tangible and proven (evidenced) benefits and outcomes can be clearly shown with a minimum time of 18-24 months operational activity.

The Judges must see evidence of all methodology and tools used through procurement cycles, mobilisation programmes, on-going performance management and measurement and all other initiatives which have contributed to the innovative, successful relationship.

Lead Judge: Sarah Hodge

Finalists in the Innovation in Supplier Relationships of the IWFM Awards 2019 are:


Property Team, Direct Line Group

The Direct Line entry intended to share as “best practice”, the benefits of a truly different way of working collaboratively. By aligning our objectives and trusting in the individual strengths of the parties, we created a team whose value is truly greater than the sum of its parts.

Innovation in Supplier Relationships Finalists - Heathrow

Heathrow Engineering and Asset Management – Supplier Relationships, Joint submission by Heathrow, Mitie & ISS

Heathrow, Europe’s busiest airport hub needs a strong team to provide great service every minute of every day. Through #TeamHeathrow, new ground has been created to bring together client and supplier into an innovative partnership, with the customer at the heart of everything they do.

Innovation in Supplier Relationships Finalists - Together-Stronger-Partnership

Together Stronger Partnership, AstraZeneca and Sodexo

The Together Stronger Partnership was devised by AstraZeneca and its supplier Sodexo to deliver a step change in performance, taking what was already a good standard of service to great. The teams jointly negotiated and agreed an ambitious transformation partnership built on a shared vision, values and behaviours, and, eighteen months in, the project is delivering vastly improved workplace experience. |
@AstraZeneca | @SodexoUK_IRE