2021 Finalists

We are pleased to announce the finalists for the IWFM Impact Awards 2021.

Workplace Experience: Office / Corporate Environment

  • Windermere House – United Utilities Customer Contact Centre, EMCOR UK
  • Swansea Office – ICON Clinical Research (Real Estate Team)
  • Workplace Experience Programme, Sodexo and AstraZeneca Partnership

Workplace Experience: Non-0ffice / Corporate Environment

  • Operation Francoise – the critical installation of a 2nd VIE Oxygen plant to meet Covid19 extraordinary patient clinical needs, Dartford & Gravesham NHS Trust
  • Restorative Workplace, Mitie
  • Village, Sodexo
  • Site Improvement Programme (SIP), Virgin Media O2

Positive Climate Action

Sponsored by: NG Bailey

  • Direct Line Group Property Team
  • ISS leading TSB’s Net-Zero Programme
  • Plan Zero, Mitie
  • Sodexo Plastics Reduction Project

Social Value

Sponsored by: 14forty

  • Feeding Communities Winter/Spring Initiative, Barings
  • Inclusive Futures with Andron Facilities Management
  • Jointforces, ISS Facility Services UK
  • Delivering social value in the commercial property sector, Oaksure Property Services


Sponsored by: Thomson FM

  • OneWorkplace – Our Health & Wellbeing Programme (2020), CBRE
  • Wellbeing at Mitie
  • Melissa Jordan, Sodexo Customer Experience Manager
  • Sodexo Counselling Service supports frontline wellbeing

Diversity Initiative

Sponsored by: PRS

Winner to be announced at the Awards ceremony


Sponsored by: Kier Places

  • Evolve: A global partnership between Barclays and ISS
  • CBRE and BT Workplace Alliance
  • Foreign Commonwealth and Development Office, Asia Pacific Generation 2
  • Permanent Joint Operating Bases, Infrastructure Service Provider (PJOB ISP) Cyprus, Gibraltar, Falkland Island and Ascension Islands, Mitie

Product or Service Development

Sponsored by: Ascot Services

  • FM Building Buddies, Edge Hill University
  • Northumbria Healthcare Manufacturing and Innovation Hub, Northumbria Healthcare Facilities Management
  • Paper Round partners with Vegware to launch a large-scale commercial compostables service


Sponsored by: EMCOR UK

  • One Curzon Street – Avison Young and Omni Telemetry in partnership with Astrea Asset Management
  • Data and Analytics to support campus reopening – Buro Happold Analytics
  • ISS ServicePoint – a technology solution for better patient care
  • Mozaic, Mitie
  • Ask Archie, NatWest Workplace Service Centre, Property Services
  • Savortex

Team of the Year: Private Sector

Sponsored by: PTSG

  • Barings Corporate Services
  • 10 Fenchurch Avenue Security Team, Bidvest Noonan
  • Francis Crick Institute Hard FM, CBRE
  • Churchill at Meadowhall
  • Entertainment Team, Emaar Facilities Management
  • Mitie NPS Team
  • OCS at Collins Aerospace
  • Optimum Group Services Technical Team

Team of the Year: Non-private sector

Sponsored by: PTSG

  • Royal Derby Hospital Portering Team, ISS Facility Services UK
  • Livingston, Mears Facilities Management (part of Mears Group Plc)
  • Merseyside team, VINCI Facilities
  • NHS Property Services Facilities Management Team

Newcomer of the Year

Winner to be announced at the Awards ceremony

Account Manager of the Year

  • Moses Ayoola, Business Director (Hard and Soft FM), Sodexo & Queen’s Hospital, Romford
  • Tamara Cruickshanks, Account Manager, Atalian Servest
  • Neil Quinn, Cluster Account Manager, Sodexo
  • Vinny Singh, Account Manager – Midlands, Bidvest Noonan
  • Michelle Stansfield, Regional Director, Mears Facilities Management (part of Mears Group)

Frontline Hero (Individual Award)

Sponsored by: ISS UK

  • Kacem Benjelloun, Security Officer – Mitie Security/Sainsbury’s
  • James Bourne, General Assistant, NHS Property Services
  • Lukasz Lacki and Mr. Sohail Sabar, Mitie Security/Mailbox Shopping Centre
  • Angela Longhurst, Facilities Co-Ordinator, NHS Property Services
  • Lucy MacNeill, a true community hero and inspiration within the FM industry
  • Babatunde Otunla (aka David), Janitor, CLD Services

Read more about the Frontline Hero finalists here.

Frontline Heroes (Organisation Award)

  • Edmonton Green Management Team
  • Keeping the DWP working during the pandemic – Mitie
  • PTSG’s Mental Health First Aid Trainers
  • Queen’s Hospital Romford – Oxygen Project Team – Sodexo
  • Estates and Facilities Team – University of Huddersfield
  • Merseyside team – VINCI Facilities

Table bookings are now open for entrants for the IWFM Impact Awards ceremony where we will announce the winners on Monday 11 October 2021 at JW Marriott Grosvenor House London.

Find out more about the Awards ceremony